I get this message on my dashboard: Warning! Please note, you have insufficient credits to launch any more campaign. To deploy a new campaign, feel free to get more credits or change your current plan. What am I supposed to do?
This means that the system thinks you don't have enough credits to complete your next campaign. The system calculated the number of remaining credits compared to the total number of subscribers in your lists.
(For example: If you have 4 lists of 10 subscribers each, the system considers that you have 40 subscribers. So, if you have 13 credits remaining, the system will show this warning even though you could still send one more campaign).
When you receive such message:
1- Click on More --> Account
2- Click on Upgrade you plan or buy more email credits
3- Click on the price next to the package or the number of credits your are interested in.
4- Confirm the purchase.
You may have to confirm or update your billing informations